Shinjuku ⇆ Hakuba (Winter Season)

Ticket Reservation / Purchase

This bus can be reserved 1 month prior to the travel date.
Please purchase your ticket online.
Only one bus departs at each scheduled time.
We do not accept reservation via phone or email.
If seats are available on the day of travel, you may purchase a ticket from the ticket counter.

Troubles while making a reservation online

Alpico does not handle the operation of the reservation website. If you encounter issues like your card being denied, the reservation page loading slowly, not sure what to fill in the form, error occuring while proceeding, or being unable to proceed despite availability, etc., please reach out to Keio Dentetsu, which is the company that manages the reservation website, directly at info@highwaybus.com for help.
We often receive inquiries about card denials, but when we test it, it usually works fine. So, please try using other cards or attempt booking later the next day or contact your card issuer.
When making a reservation online, if your country phone number has less than 9 digits, add a 0 at the beginning to meet the requirement (9-11 digits).
If you don’t see the bus you want to book on the booking website, it means that bus is full. Please choose another available bus.
The online reservation system and the ticket counter share the same seat availability. If online bookings show no available seats, the ticket counter will have the same status.
To check seat availability for the reserved bus, please visit the reservation page. If the bus is fully booked, you will see indicators such as “×”, “No Seat Available”, or “Not Available”. We will not answer to the inquiries about the seat availability.
When making a reservation, please check this box (reCAPTCHA) to proceed with your booking.
When making a reservation, to reverse the route direction, please click the button below.

Luggage

This bus service is jointly operated by Alpico and Keio Bus. Please check the timetable on this page to see which company operates the bus you plan to take.

For Alpico Bus

For daytime bus

There are no specific size or number restrictions for suitcases, but we strongly recommend bringing up to two items in total. Possible combinations include:
- 1 suitcase + 1 pair of skis
- 2 suitcases
The bus trunk has limited storage space, and we may not be able to accommodate all luggage. If you have more than two pieces of luggage, we recommend using a delivery service to send your extra items to your hotel in advance.

For overnight bus

Skis, snowboards, and bicycles are not allowed, even in the trunk.
For suitcases, there are no specific size or number restrictions, but we strongly recommend bringing only one suitcase. If the bus trunk becomes full, we may not be able to store additional luggage.
If you have two or more pieces of luggage, we recommend using a delivery service to send them to your hotel in advance.

For Keio Bus

Each passenger can check one suitcase or one pair of skis (or one snowboard).
A second piece of luggage may be accepted only if there is space available in the trunk on the day
No size restrictions for checked suitcases.
Skis and snowboards must be placed in a cover bag.

Check Seat Availability

To check seat availability, please visit the reservation page. If the bus is fully booked, you will see indicators such as “×”, “No Seat Available”, or “Not Available”.
The online reservation system and the ticket counter share the same seat availability. If online bookings show no available seats, the ticket counter will have the same status.
Please check seat availability on the website yourself. We will not answer to the inquiries about the seat availability.
Please refrain from inquiring whether the bus will be full on specific dates, as we are unable to provide a definite answer.

Timetable Update

Timetable Update for 2025-2026 winter season

We apologize for any inconvenience. We cannot provide the release date for the timetable. The schedule will be posted on the timetable page once it has been confirmed. (around mid-November)
If the winter schedule is not yet available, we kindly ask for your patience. Please refrain from inquiring about the release date, as we cannot offer additional details beyond what is provided on the timetable page.
This bus service operates year-round, with only minor changes to the schedule compared to last year. Until the updated timetable is released, you may refer to last year's schedule as a guide.

Bus Stop Location: Click to check the bus stop location for Hakuba Goryu.

Onboard Facilities: This bus typically has a restroom onboard. However, on some additional buses or due to inspection schedules, there is a possibility that there may not have restroom available. Whether they have restrooms or not, there is usually a restroom break at a service area or parking area.

Children’s fares

13 years and older: Adult fare
6 to 12 years old: Child fare (You can check the exact fare at the time of booking.)
Under 6 years old: No reservation is needed if the child does not occupy a seat.

However, children under 6 still count as passengers. If the bus reaches full capacity, they may not be allowed to board unless they have a ticket. To ensure a seat and avoid any issues, we recommend purchasing a child fare ticket, even if the child will sit on a parent’s lap. This option is also safer and more comfortable for the child.

Hakuba Happo Bus Terminal

Opening Hours：8:00〜17:00

For non-reserved buses, please buy your ticket from the vending machine (cash only).
For reserved buses, please buy your ticket online (credit card) or from the bus driver when you board (cash or contactless Visa credit card).
Please note that the Hakuba Happo Bus Terminal is NOT operated by Alpico. The ticketing hours may be changed. For the most updated info, please inquiry at the bus terminal directly.

Alpico Kotsu Hakuba Office

Opening Hours：6:30〜18:00