Your credit card company's billing cycle may affect whether the cancellation is processed within the same month.

In some cases, the refund might come after the initial charge, or it could offset against the billed amount.

Please note that Alpico is not the operating company of the reservation system.

For more specific information, please contact either the company managing the website where you made the reservation or your card company.

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Use the Contact Form.

Depending on your credit card company's billing cycle, the cancellation might not be processed within the same month.

In some cases, the refund may come after the initial charge, or it could offset against the billed amount.

Please note that Alpico is not the operating company of the reservation system.

For more specific information, please contact either the company managing the website where you made the reservation or your card company.

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Use the Contact Form.

Debit card payments are processed by verifying the card's validity at the time of payment, and the order amount is immediately debited from your account. Therefore, with debit card payments, when you cancel a reservation, a refund process and the deduction of cancellation fees may involve another validation of the card, resulting in an additional charge for the updated total amount.

The initial charge will be refunded, but the timing of the refund varies depending on factors such as the card company's billing cycle.

Due to the nature of debit cards, it may temporarily appear as if you've been charged twice, but the refund will be processed.

Please note that Alpico is not the operating company of the reservation system.

For more specific information, please contact either the company managing the website where you made the reservation or your card company.

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Use the Contact Form.

If the bus service has been suspended, please follow the steps below for a refund:

1. If you made a web reservation, please request a refund through the cancellation email or your reservation management page. If you haven't received an email or have other inquiries, please contact the operating company of the reservation website directly:

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Use the Contact Form.

※Please note that Alpico is not the operating company of the reservation website. So we cannot process the refund for you.

2. For passengers who purchased tickets at a ticket counter, please visit the counter where you made the purchase to process your refund. We are unable to process the refund for you online.

※Please note that in the case of credit card payments, the time it takes for the refund to be credited may vary depending on your credit card company and could take up to three months.

If you booked your ticket online, we are unable to process reservation cancellations through Alpico's website, in person at a counter, or by phone.

• For those who made reservations on Highwaybus.com, please access "My Reservation" page and proceed with the reservation cancellation.
• For those who made reservations on Japanbusonline.com, please access "Manage my Booking" page to cancel your reservation.

Please be aware that a cancellation fee of 100 yen per person will apply. For further details, please contact the respective reservation websites directly.

If you experience any issues while attempting to cancel your bus ticket online, please contact the company managing the booking system:

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Contact Form

If you made your reservation through Highwaybus.com or Japanbusonline.com, please note that reservation changes are not possible.

In this case, you would need to cancel your existing reservation and make a new one. Please be aware that a cancellation fee of 100 yen per person will apply.

We cannot modify your booking information. Please proceed to cancel your current booking and make a new reservation by yourself, directly through the website where the original booking was made (highwaybus.com or japanbusonline.com).

Name:
As we do not check passports, minor errors of 1–2 characters in the name should not be an issue.

Departure Time/Date:
If you need to change the departure time or date, please cancel your reservation through the booking site and make a new one by yourself. A cancellation fee of 100 yen per person will apply.

Gender:
Boarding is not allowed if the gender on your reservation is incorrect. Please cancel your reservation through the booking site and make a new one by yourself. A cancellation fee of 100 yen per person will apply.

Phone Number:
The registered phone number will be used to contact you in case of emergencies or cancellations. So, we recommend you cancel your reservation through the booking site and make a new one by yourself. A cancellation fee of 100 yen per person will apply.

Boarding Bus Stop:
Please cancel your reservation through the booking site and make a new one by yourself. A cancellation fee of 100 yen per person will apply.

Drop-off Bus Stop:

• If you wish to get off at a bus stop beyond your reserved one, please cancel your reservation through the booking site and make a new one by yourself. A cancellation fee of 100 yen per person will apply.
• If you wish to get off at a stop before your reserved one, please inform the driver when boarding. Please note that the fare difference will not be refunded.

The basic cancellation fee is 100 yen per person. For detailed information, please contact the company responsible for the website where you made the reservation directly.

For more specific information, please contact the company responsible for the website where you made the reservation, or your card company.
■ Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
■ Japanbusonline.com: Contact Form

There are several reasons why you might be unable to make a reservation:

1. The date you are trying to book for may be before the reservation period opens or the service may have already ended. You can check the operating period and days on the respective schedule page. Depending on the route, you can typically book tickets one to three months in advance. You can find the pre-booking period for each schedule on the respective schedule page. It may appear a message such as "There are no buses available for the selected date. Please select a different bus/plan" or "Search result 0 bus(es) found.". You may also find that you cannot select the desired date on the calendar to make a booking.

▼Highwaybus.com

or

▼Japanbusonline.com

or

2. The date or departure time you wish to travel on may already be fully booked. If all seats are taken, you will see indicators such as "×," "No Seat Available," or "Not Available." Please refrain from inquiring if such an indicator appears. If the bus is fully booked online, it will also be full at the ticket counter.

▼Highwaybus.com

▼Japanbusonline.com

3. To ensure that individuals of different genders do not sit next to each other, we have certain seating restrictions. This means that even if there are available seats, you may not be able to book due to the seating configuration enforced by the reservation system. Please note that this restriction does not apply to reservations made for the same group. The gender specified on the ticket will be strictly enforced, and passengers with a different gender on their tickets will be declined boarding. We are sorry, but we cannot help you with this issue due to the system configuration.

For inquiries related to online reservations, please contact the operating company of the reservation website directly:

• Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
• JapanBusOnline.com: Use the Contact Form.

The following cards are accepted:
VISA, MASTER, AMERICAN EXPRESS, JCB, Diners Club

We have received many inquiries about declined cards, but after checking, we found no issues with the system.
We apologize for the inconvenience. Please wait a little and try again later.

If the issue persists, please contact your card issuer or the reservation website directly.

■ Japanbusonline.com
Contact Form: https://japanbusonline.com/en/ContactUs/ContactForm

■ Highwaybus.com
Email: info@highwaybus.com
Contact Form: https://japantripsearch.com

Please understand that Alpico does not manage the reservation websites directly, so we may not be able to assist with specific booking issues. We recommend contacting the reservation platforms for further help.

Alpico does not manage the operation of the reservation website.

For technical issues, please contact the respective company that manages the reservation website directly:
■ Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
■ Japanbusonline.com: Contact Form

Alpico does not manage the operation of the reservation website.

For technical issues, please contact the respective company that manages the reservation website directly:
■ Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
■ Japanbusonline.com: Contact Form

To ensure that individuals of different genders do not sit next to each other, we have certain seating restrictions. This means that even if there are available seats, you may not be able to book due to the seating configuration enforced by the reservation system.

Please note that this restriction does not apply to reservations made for the same group. The gender specified on the ticket will be strictly enforced, and passengers with a different gender on their tickets will be declined boarding.

We are sorry, but we cannot help you with this issue due to the system configuration.

There are several reasons why you might be unable to make a reservation:

1. The date you are trying to book for may be before the reservation period opens or the service may have already ended. You can check the operating period and days on the respective schedule page. Depending on the route, you can typically book tickets one to three months in advance. You can find the pre-booking period for each schedule on the respective schedule page. It may appear a message such as "There are no buses available for the selected date. Please select a different bus/plan" or "Search result 0 bus(es) found.". You may also find that you cannot select the desired date on the calendar to make a booking.

▼Highwaybus.com

or

▼Japanbusonline.com

or

2. The date or departure time you wish to travel on may already be fully booked. If all seats are taken, you will see indicators such as "×," "No Seat Available," or "Not Available." Please refrain from inquiring if such an indicator appears. If the bus is fully booked online, it will also be full at the ticket counter.

▼Highwaybus.com

▼Japanbusonline.com

3. To ensure that individuals of different genders do not sit next to each other, we have certain seating restrictions. This means that even if there are available seats, you may not be able to book due to the seating configuration enforced by the reservation system. Please note that this restriction does not apply to reservations made for the same group. The gender specified on the ticket will be strictly enforced, and passengers with a different gender on their tickets will be declined boarding. We are sorry, but we cannot help you with this issue due to the system configuration.

For inquiries related to online reservations, please contact the operating company of the reservation website directly:
■ Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
■ Japanbusonline.com: Contact Form

Additional buses, if planned, are typically scheduled around one week before the travel date. We are unable to provide information regarding specific additional buses. We recommend that you check the reservation website for updates and availability.

Also, the online system and ticket counter share the same availability. If online bookings show no seats, the ticket counter will be the same.

We do not provide notifications for cancellations. We apologize for the inconvenience, but please check the reservation site yourself. If there are cancellations, you can proceed with your booking.

Also, the online system and ticket counter share the same availability. If online bookings show no seats, the ticket counter will be the same.

To check seat availability, please visit the timetable page for the bus you wish to board and try making a reservation by clicking the "Reservation" button. If the bus is fully booked, you will see indicators such as "×", "No Seats Available", or "Not Available".

▼Japanbusonline.com

If you encounter the error messages below, it may be due to one of the following reasons:

• You are trying to book before the reservation start date.
• There is no bus operation on the selected date.
• The service has already ended.

Please make sure to check the reservation start date on the corresponding timetable page.

Please note:
1. We do not reply to inquiries about seat availability.
2. If the bus only allows ticket purchase on the day of travel, you won't see a "Reservation" button on the timetable page.

Regardless of whether the route operates on a reservation or non-reservation basis, we do not handle direct reservations.

Please purchase your tickets and then line up at the boarding area. Boarding will be on a first-come, first-served basis, so having purchased a ticket does not guarantee that your entire group will be able to travel together on your desired service. If you are concerned about seats filling up, we recommend arriving at the queue early.

This also applies to travel agencies, please purchase tickets like regular customers and join the boarding queue.

Regardless of whether the route operates on a reservation or non-reservation basis, we do not accept direct reservations from travel agencies.

Please purchase tickets like regular customers and join the boarding queue.

Please also note that boarding is on a first-come, first-served basis, and purchasing a ticket does not guarantee that your group will be able to board your preferred service.

Please check your junk/spam inbox. Alpico does not operate the reservation system. So, if you haven't received your confirmation email, please contact the reservation website directly.

■ Highwaybus.com: Email info@highwaybus.com or use the Contact Form.
■ Japanbusonline.com: Contact Form

For routes where advance reservations are available, you will find a "Reservation" button on the timetable page. Please proceed with your reservation by clicking on that button.

If there is no "Reservation" button on the timetable, it means that reservations are not available in advance. In such cases, you can purchase tickets on the day of travel and wait in line at the bus stop.

Only same-day tickets are available for this bus. Advanced reservations or pre-purchases are not possible. This bus line is operated by Nohi Bus, please inquire Nohi Bus directly for more details.

It depends on the dates and times.

<< Crowding Levels >>

• April: Sparse
• During Golden Week: Very Crowded (*GW holidays vary each year, so we recommend checking the exact dates using resources like Google or ChatGPT.)
• Mid-May to June: Not Crowded
• July to August: Very Crowded
• During Obon Holidays: Very Crowded (*Obon holidays vary each year, so we recommend checking the exact dates using resources like Google or ChatGPT.)
• September: Crowded
• During Silver Week: Very Crowded (*SW holidays vary each year, so we recommend checking the exact dates using resources like Google or ChatGPT.)
• October: Crowded
• Early November: Not Crowded

During peak holiday periods such as Golden Week, Obon, and long weekends, buses tend to be very crowded. Fridays, Saturdays, and Sundays are also more likely to be very crowded.

During busy times, we usually add more buses departing from Shin-Shimashima station to accommodate all passengers, so this bus rarely gets full. Still, we cannot guarantee every seat. If you are concerned about seats filling up, we recommend arriving at the queue early.

As for the direct bus (National Park Liner), it's advisable to make a reservation in advance. Most of the time, tickets are sold out before the departure date, and we don't normally add more direct buses.

Since there are no ticket machines at these stations, simply show your reservation details on your smartphone or a printed copy to the bus driver when boarding. For more Info >

Please note:

1. Please make sure to refer to this link. The detailed instructions with illustrations are available at the bottom of the page.
2. Please refrain from inquiring about topics other than the bus service between Nagano, Shinano Omachi, and Ogizawa.
3. The buses between Nagano, Shinano Omachi, and Ogizawa are not reservable. Please join the boarding queue. Boarding will be on a first-come, first-served basis.
4. We cannot provide information or answer any other questions regarding the Tateyama Kurobe Alpine Route Ticket. If you have further inquiries, please inquire the operating company directly. Thank you.

For buses that require reservations, if a decision is made to suspend services, there will be a notification sent to your email or phone. However, please be aware that sometimes emails may not be delivered or calls may not go through.

Particularly, buses heading to the areas of Kamikochi, Norikura, and Shirahone Onsen may face road closures due to heavy rain or other conditions. As these situations can change quickly, it's advisable to check for updates yourself.

Check (almost) real-time bus operational status (Auto-translated from Japanese).

We appreciate your understanding.

We have compiled the timetables below. Please check the links provided:
(Reservation links are provided on each timetable page. If a reservation link is not available, it means that reservations are not possible. Please purchase your ticket at the ticket counter before boarding the bus.)

■ Buses from/to Kamikochi >
■ Buses from / to Hakuba >
■ Buses from/to Matsumoto >
■ Buses from/to Nagano >
■ Buses from/to Shinano Omachi and Ogizawa >
■ Buses from/to Suwa >
■ Buses from/to Takayama >
■ Buses from/to Norikura >

For the buses bound for Shirakawa-go, Shinhotaka, Okuhida, please check with Nohi Bus.

For those who booked through Highwaybus.com:

After purchasing tickets online, you can confirm and make changes to the ticket type from the "My Reservation" page. There are two types of online tickets.

1. Mobile Ticket (Recommended):
Show the ticket on your smartphone screen when boarding.

• After completing your reservation and payment, click the "Send Mobile Ticket" button.
• A link to your mobile ticket will be sent to your registered email.
• If needed, you can log into the "My Reservation" page and click "Send Mobile Ticket" again to resend the ticket.

2. Web Ticket:
Print out the ticket and show it to the bus staff or driver when boarding.

• After purchasing a ticket online, click the "Display/Print Web Ticket" button.
• This will open the ticket for you to print.
• If needed, you can log into the "My Reservation" page and click "Display/Print Web Ticket" button again to resend the ticket.

Detailed Instructions with Illustrations on How to Receive Your Ticket >
See how to board the bus (video) >

If you cannot log into your reservation page, please contact Highwaybus.com directly:

• Email: info@highwaybus.com
• Inquiry form: http://japantripsearch.com

▼Mobile Ticket (Sample)

▼Web Ticket (Sample)

For those who booked through Japanbusonline.com:

There are two types of online tickets:

1. E-Ticket / Confirmation email (Recommended):

• After completing your payment, you will receive an email titled "E-ticket from JapanBusOnline".
• This email itself serves as your E-Ticket (no attachments).
• Show the printed E-ticket (email) or display it on your mobile device to the bus driver before boarding.

2. Mobile Ticket:

• Go to the "Manage My Booking" page and enter your email address and reservation number.
• Your booking details will appear.
• Tap the blue "Display Mobile Ticket" button to show your mobile ticket with a QR code.
• Present your mobile ticket (QR code) to the bus driver before departure.
• However, if the "Display Mobile Ticket" button doesn’t appear, please use your confirmation email as your E-ticket to board the bus.
• More detailed instruction with illustrations >

If you cannot log into the "Manage My Booking" page or forgot your reservation number, please contact Japan Bus Online directly using their inquiry form.

If you have a round-trip ticket, you can use it to board the bus from Taisho Pond to Kamikochi Bus Terminal without paying any additional fare.

However, if you don't have a ticket for the return trip, you will have to pay the bus fare of 430 yen to the driver when boarding the bus. Please note that only cash is accepted for payment.

There are two bus lines that go to Hakuba Iwatake Mountain Harbor. Please get off at the "Hakuba Iwatake Mountain Resort" bus stop.

• Nagano - Hakuba Bus Timetable >
• Shinjuku - Hakuba Bus Timetable >

For Happo Pond (Happo Gondola station), please get off at Hakuba Happo Bus Terminal. From there, you can either walk (15 minutes) or take a taxi.

We apologize for any inconvenience. Due to the bus's design, it's not possible to ride in a wheelchair, except on some buses operating within downtown Matsumoto and Nagano. This does not include buses to/from Kamikochi, Hakuba, Norikura, Shirahone Onsen, Takayama, Togakushi or other mountainous areas.

Passengers using wheelchairs are asked to fold and store them in the bus trunk. We will do our best to accommodate this. However, please note that non-foldable or motorized wheelchairs cannot be accepted.

If you require assistance boarding the bus, we kindly ask that you arrange for someone to help you. Of course, we will also help you as much as we can.

Whether restrooms are available on the bus is clearly mentioned in the "Important Information" section of each timetable page. Please check carefully.

• Short-distance buses (less than 3 hours): Usually, no restrooms are available on board.
• Long-distance highway buses: Typically, they have restroom facilities. However, some additional or substitute buses may not have restrooms due to vehicle availability, maintenance, or inspections. For long-distance buses, even if there is no restroom on board, a restroom break is usually scheduled at a rest area. These breaks typically last 10–15 minutes. The driver will provide departure times during the journey, so please ensure you return to the bus on time.

If you're traveling during the winter season, please check if the direct bus from Matsumoto to Hakuba is operating on your travel date.
Matsumoto - Hakuba Bus Timetable >

If there is no direct bus operating on your travel date, there are two other options to get to Hakuba from Matsumoto:

1. Take a JR Shinonoi Line train from Matsumoto to Nagano and then transfer to a bus on the Nagano - Hakuba Line. The Nagano - Hakuba Line bus stops at Hakuba Iwatake Mountain Harbor and Tsugaike Kogen, making it convenient.
   See Nagano - Hakuba Bus Timetable >
2. Travel from Matsumoto to Hakuba by taking the JR Oito Line train (with one transfer at Shinano-Omachi Station).

• During green season (Apr 1 - Nov 30): Please check the Hakuba station - Happo Bus Terminal - Iwatake Mountain Resort - Tsugaike Kogen Bus Timetable.
• During winter season (Dec 1 - March): Please check the shuttle bus timetable through HAKUBAVALLEY website.

From the Nagano Prefecture side, you can only access Mt. Norikura (Tatamidaira) after July 1. Before that, you can go as far as Norikura Snow Walls near Mt. Norikura (Tatamidaira) by the Norikura Snow Wall Viewing bus (Harruyama Bus).

On the Gifu Prefecture side, you can travel to Mount Norikura (Tatamidaira) from around mid-May. This route is operated by Nohi Bus, not by Alpico. For detailed information, please contact Nohi Bus directly.

• From April 17 to November 15: You'll need to make a transfer at Sawando Bus Terminal. When purchasing your ticket, please let the staff know your destination and transfer point.
• From November 16 to April 16: You'll need to transfer at Oyakodaki bus stop. When purchasing your ticket, please inform the staff of your destination and transfer point.

There is no bus service to Kamikochi from November 16 until April 16, and we do not provide tours to Kamikochi.

About the bus to Kamikochi

• The nearest bus stop to Kamikochi in winter is the K-26 Nakanoyu bus stop. To reach Nakanoyu bus stop, you can board the Matsumoto - Takayama bus. An advance reservation is required. Please check the fares from the timetable page.
• From Nakanoyu bus stop, you will need to walk or use snowshoes, approximately 1 hour (3 km) to Taisho Pond and about 2 hours (7 km) to Kappa Bridge. The time required may be significantly longer depending on the snow conditions and weather.
  
  

For those who plan to enter Kamikochi during this period

• Please be aware that winter mountain climbing/snowshoeing is undertaken at your own risk. Kamikochi experiences rapidly changing winter weather conditions, with potential dangers such as avalanches, falling rocks, and ground blizzards.
• When entering, you must complete a climbing registration at the entrance (Nakanoyu Gate) and submit it in the designated box. We highly recommend you join a tour with a professional guide when going to Kamikochi in winter. One of our recommended guides is Raicho Guesthouse.
• See map and toilet locations here. For more details, please inquire Kamikochi's official website.
• Download Climbing Registration Form >

This pass dose not cover the direct bus from Matsumoto to Kamikochi (National Park Liner). Please use the train and then transfer to the bus to get ot Kamikochi.

Please also note that if you use the 4-Day Alps WIDE Free Passport, you cannot make an online reservation for the bus between Matsumoto and Takayama. Please present your pass at either Matsumoto Bus Terminal or Takayama Bus Center and make the reservation in person on the day you plan to board the bus.

If you are concerned that the bus may be full and you won't be able to board, we recommend not using the pass and instead making an online reservation for a single ticket.

This pass is currently not available for online purchase, and there are no plans to resume online sales at this time.

For purchase at a ticket counter, we generally recommend buying the ticket on the day of intended use. However, if you prefer to buy it in advance, please inform our staff at the counter of the start date you plan to use it.

Please note the following:

• Once purchased, the ticket cannot be reissued or altered.
• Refunds are not available for unused tickets.
• The start date cannot be changed after purchase.

We generally recommend buying the ticket on the day of intended use. However, if you prefer to buy it in advance, please inform our staff at the counter of the start date you plan to use it.

Please note the following:

• Once purchased, the ticket cannot be reissued or altered.
• Refunds are not available for unused tickets.
• The start date cannot be changed after purchase.

The Alpine Crossing Ticket (Kamikochi Route) is a bundled one-way ticket for the following segments:

Ticket ①: One-way ticket from Takayama to Hirayu Onsen
(Note: No stopovers are allowed between Takayama and Hirayu Onsen.)

Ticket ②: One-way ticket from Hirayu Onsen to Kamikochi
(Note: No stopovers are allowed between Hirayu Onsen and Kamikochi.)

Ticket ③: One-way ticket from Kamikochi to Shinshimashima
(Note: No stopovers are allowed between Kamikochi and Shin-Shimashima.)

Ticket ④: One-way ticket from Shinshimashima to Matsumoto
(Note: No stopovers are allowed between Shin-Shimashima and Matsumoto.)

• You can start your journey from either "Takayama→Hirayu Onsen→Kamikochi→Shin-Shimashima→Matsumoto" OR "Matsumoto→Shinshimashima→Kamikochi→Hirayu Onsen→Takayama."
• However, please note that these are one-way tickets, and you cannot travel back and forth on the same ticket.
• If you get off at a non-designated bus stop, the unused portion of that section's ticket will become invalid.
  For example, if you board a bus with the "Takayama→Hirayu Onsen" ticket (Ticket ①) and get off at the Shonyudo-guchi bus stop, you won't be able to use the remaining "Shonyudo-guchi→Hirayu Onsen" portion, and you would need to purchase an additional bus ticket for that segment. The other segment tickets (Ticket ②, ③, ④) remain valid.

Sales locations vary depending on the route. You can check where to purchase each ticket on its respective page:

• Kamikochi Route >
• Shin-Hotaka Route >
• Norikura Route >

Here are the train/bus timetables covered by this pass:

• Kamikochi - Matsumoto (by Alpico)
• Matsumoto - Takayama (by Alpico and Nohi)
• Takayama - Hirayu Onsen - Kamikochi (by Nohi)

The Alpine Crossing Ticket (Norikura Route) is a bundled one-way ticket for the following segments:

Ticket ①: One-way ticket from Takayama to Honokidaira
(Note: No stopovers are allowed between Takayama and Honokidaira.)

Ticket ②: One-way ticket from Honokidaira to Mt. Norikura Tatamidaira
(Note: No stopovers are allowed between Honokidaira to Kamikochi Mt. Norikura Tatamidaira.)

Ticket ③: One-way ticket from Mt. Norikura Tatamidaira to Norikura Kogen Tourist Center
(Note: No stopovers are allowed between Mt. Norikura Tatamidaira to Norikura Kogen Tourist Center.)

Ticket ④: One-way ticket from Norikura Kogen Tourist Center to Shin-Shimashima
(Note: No stopovers are allowed between Norikura Kogen Tourist Center to Shin-Shimashima.)

Ticket ⑤: One-way ticket from Shin-Shimashima to Matsumoto
(Note: No stopovers are allowed between Shin-Shimashima to Matsumoto.)

• You can start your journey from either "Takayama→Honokidaira→Mt. Norikura Tatmidaira→Norikura Kogen Tourist Center→Shin-Shimashima→Matsumoto"
  OR "Matsumoto→Shinshimashima→Norikura Kogen Tourist Center→Mt. Norikura Tatamidaira➙Honokidaira→Takayama."
• However, please note that these are one-way tickets, and you cannot travel back and forth on the same ticket.
• If you get off at a non-designated bus stop, the unused portion of that section's ticket will become invalid.
  
  For example, if you board a bus with the "Norikura Kogen Tourist Center→Shinshimashima" ticket (Ticket ④) and get off at the Oyako-daki bus stop, you won't be able to use the remaining "Oyako-daki→Shinshimashima" portion, and you would need to purchase an additional bus ticket for that segment. The other segment tickets (Ticket ①,②, ③, ⑤) remain valid.

Here are the train/bus timetables covered by this pass:

• Matsumoto - Norikura Kogen (by Alpico)
• Norikura Kogen - Mt.Norikura Tatamidaira (by Alpico)
• Mt. Norikura Kogen - Takayama (by Nohi)

The Alps Crossing Ticket (Shin-Hotaka Route) is a bundled one-way ticket for the following segments:

Ticket ①: One-way ticket from Takayama to Hirayu Onsen
(Note: No stopovers are allowed between Takayama and Hirayu Onsen.)

Ticket ②: One-way ticket from Hirayu Onsen to Shin-Hotaka Ropeway
(Note: No stopovers are allowed between Hirayu Onsen and Shin-Hotaka Ropeway.)

Ticket ③: One-way ticket from Shin-Hotaka Ropeway to Hirayu Onsen
(Note: No stopovers are allowed between Shin-Hotaka Ropeway and Hirayu Onsen.)

Ticket ④: One-way ticket from Hirayu Onsen to Matsumoto
(Note: No stopovers are allowed between Hirayu Onsen and Matsumoto.)

• You can start your journey from either "Takayama → Hirayu Onsen → Shin-Hotaka Ropeway → Hirayu Onsen → Matsumoto"
  OR "Matsumoto → Hirayu Onsen → Shin-Hotaka Ropeway → Hirayu Onsen → Takayama."
• However, please note that these are one-way tickets, so you cannot travel back and forth on the same ticket.
• If you get off at a non-designated bus stop during your journey, the unused portion of that section's ticket will become invalid.
  
  For example, if you board a bus with the Takayama to Hirayu Onsen ticket (Ticket ①) to board a bus and get off at the Sakamaki Onsen bus stop, you won't be able to use the remaining "Sakamaki Onsen → Hirayu Onsen" portion, and you would need to purchase an additional bus ticket for that segment. The other segment tickets (Ticket ②,③,④) remain valid.

Here are the bus timetables covered by this pass:

• Matsumoto - Takayama (by Alpico and Nohi)
• Takayama - Hirayu Onsen - Shinhotaka (by Nohi)

Here are the bus timetables covered by the 4-Day Alps WIDE Free Passport. You can calculate the total bus fare yourself. Bus fares are listed on each timetable page. For some routes included in the Shoryudo Pass but not in the 4-Day Alps WIDE Free Passport, please inquire directly with Nohi Bus or Meitetsu directly.

■ Kamikochi - Matsumoto (Train+Bus) (by Alpico Bus) ※The National Park Liner is not included in this pass.
■ Kamikochi - Norikura (by Alpico Bus)
■ Shirahone Onsen - Kamikochi (by Alpico Bus)
■ Sawando - Kamikochi (by Alpico Bus)
■ Norikura Kogen - Matsumoto (by Alpico Bus)
■ Shirahone Onsen - Matsumoto (by Alpico Bus)
■ Shirahone Onsen - Norikura Kogen (by Alpico Bus)
■ Norikura Kogen - Mt. Norikura (Tatamidaira) (by Alpico Bus)
■ Norikura Snow Wall bus (Haruyama Bus) (by Alpico Bus)
■ Norikura Sunrise Viewing Bus (Goraiko Bus) (by Alpico Bus)
■ Matsumoto City Town Sneaker Bus (by Alpico Bus)
■ Matsumoto - Takayama (by Alpico and Nohi Bus) ※Advance reservation is required at either Matsumoto Bus Terminal or Takayama Bus Terminal. (Online reservations are not available for pass holders.)
■ Shirakawa-go - Takayama (by Nohi Bus) ※Non-reserved service only
■ Takayama - Hirayu Onsen - Kamikochi (by Nohi Bus)
■ Takayama - Honoki-daira - Mt. Norikura (Tatamidaira) (by Nohi Bus)
■ Takayama - Hirayu Onsen - Shinhotaka (by Nohi Bus)
■ Takayama - Gero Onsen (by Nohi Bus)
■ Takayama City Bus (by Nohi Bus)

*You cannot use this pass to travel to Kanazawa, Toyama, Ainokura, Suganuma, Hakuba, Narai-juku, Tsumago, Magome, or Nagano.

Parking fee: 700 yen per day
Operating hours: Some parking available from 5:00; others operate 24 hours
Payment method: Cash

This parking is not under Alpico's management, please inquire Kamikochi Visitor Center directly for more details.

Parking fee: 600 yen per day
Operatoin hours: 24 hours
Payment method: Cash/Credit card

This parking is not under Alpico's management. If you have any further questions, please inquire Kamikochi Visitor Center directly for more details.

These facilities are not managed by Alpico. If you have any questions, such as "When will they open next year?", "What are the gondola fares?", or "What are the sizes of the coin lockers?", please contact the facilities directly for more information.

■ Happo Pond (Happo Alpen line lifts and gondola)
Operation period: 2024/6/1- 6/5, 6/8 - 11/4
For information regarding next year's operating period and other details, please inquire directly with Hakuba Happo-one.

■ Hakuba Iwatake Mountain Harbor
Operation period: 2024/4/19 - 2024/11/17 and 2024/12/20 - TBA
For information regarding next year's operating period and other details, please inquire directly with Hakuba Iwatake Mountain Harbor.

■ Tsugaike Nature Park
Operation period: 2024/6/6 - 2024/11/4
For information regarding next year's operating period and other details, please inquire directly with Tsugaike Nature Park.

(As of November 2023)
The following coin lockers are not under Alpico's management. Please kindly refrain from asking for further details.

■ Matsumoto Bus Terminal:
Hours: 4:30 AM - 22:30 PM
Location: Near the boarding area
Size: S (700 yen), M (500 yen), L (700 yen)

■ Matsumoto Station: There are plenty of lockers in various sizes. The ones that are located outside the station and ticket gates can be used 24 hours. However, the one inside the waiting rooms are available from 5:15 to 23:15.

■ Kamikochi Bus Terminal:
Hours: 6:00 - 17:00
Location: Near Kamikochi bus terminal
Size: S (350 yen), M (400 yen), L (500 yen), XL (600 yen)

■ Norikura Kogen Tourist Information Center:
Hours: 8:30 - 16:30
Fee: Not specified
*For oversized items that don't fit, you can store them at the nearby shop.

■ Mt. Norikura (Tatamidaira):
Hours: During bus terminal hours
Fee: 300 yen per use
*For oversized items that don't fit, you can store them within the bus terminal.

■ Nagano Station: There are plenty of lockers in various sizes.

■ Ogizawa Station: There are some lockers in small and large sizes. For more details, please inquire Tateyama Kurobe Alpine Route. Tateyama Kurobe Alpine Route Official Facebook

■ Shinano Omachi Station: There are some lockers inside the staion, mostly too small to put a suitcase in. For more details, please inquire JR.

■ Happo Bus Terminal: There are lockers in various sizes. The ones that are located outside the bus terminal can be used 24 hours. However, the one inside are available only during the operating hours. For more details, please inquire the them directly. (TEL: +81-0261-72-3066)

■ Hakuba Iwatake Mountain Harbor: There are plenty of lockers in various sizes. For more details, please inquire them directly. Hakuba Iwatake Mountain Harbor Official Facebook

Yes. Please contact our hotels directly.

• For inquiries regarding Hotel Buena Vista, please contact bv-info@alpico.co.jp
• For inquiries regarding Hotel Shoho, please contact shoho-yoyaku@alpico.co.jp
• For inquiries regarding Kamikochi Lemeiesta Hotel, please contact lemeiesta@alpico.co.jp
• For inquiries regarding ALPICO Plaza Hotel, please contact aph-info@alpico.co.jp
• For inquiries regarding Sosen no Yado SUHAKU, please suhaku@alpico.co.jp
• For inquiries regarding Ace Inn Matsumoto, please contact ace-inn@alpico.co.jp

Yes. Please contact our hotels directly.

• For inquiries regarding Hotel Buena Vista, please contact bv-info@alpico.co.jp
• For inquiries regarding Hotel Shoho, please contact shoho-yoyaku@alpico.co.jp
• For inquiries regarding Kamikochi Lemeiesta Hotel, please contact lemeiesta@alpico.co.jp
• For inquiries regarding ALPICO Plaza Hotel, please contact aph-info@alpico.co.jp
• For inquiries regarding Sosen no Yado SUHAKU, please suhaku@alpico.co.jp
• For inquiries regarding Ace Inn Matsumoto, please contact ace-inn@alpico.co.jp

Please contact our hotels directly.

• For inquiries regarding Hotel Buena Vista, please contact bv-info@alpico.co.jp
• For inquiries regarding Hotel Shoho, please contact shoho-yoyaku@alpico.co.jp
• For inquiries regarding Kamikochi Lemeiesta Hotel, please contact lemeiesta@alpico.co.jp
• For inquiries regarding ALPICO Plaza Hotel, please contact aph-info@alpico.co.jp
• For inquiries regarding Sosen no Yado SUHAKU, please suhaku@alpico.co.jp
• For inquiries regarding Ace Inn Matsumoto, please contact ace-inn@alpico.co.jp