• 此巴士可提前两个月开始预约。
• 每个时刻表通常仅安排一班巴士。
• 我们不接受电话或邮件咨询方式的预订。
• 線上預約系統與售票櫃檯的空位狀況相同。線上若無空位，售票窗口亦同。
  

• 如果当日有空座，您可以在售票柜台购买车票。

• 阿尔匹克交通并不负责在线预订网站的运营。如果您遇到以下问题，请直接联系预订网站运营公司京王电铁（info@highwaybus.com）：
  • 信用卡被拒
  • 预订页面加载缓慢
  • 表单填写内容不清楚
  • 操作过程中出现错误 明明有空位但无法完成预订，等。
• 关于信用卡拒付问题收到的反馈较多，但经过测试，通常不会发生问题。如果遇到拒付，请联系您的信用卡发卡行，或者尝试更换其他信用卡，或稍后重新尝试预订。
• 在线预约时，如果电话号码少于9位，请在号码前加“0”，以符合9至11位的要求。
• 線上預約系統與售票櫃檯的空位狀況相同。線上若無空位，售票窗口亦同。
• 请通过预订页面确认座位的空余情况。如果巴士已满座，页面会显示 “×” “无空位” 或 “不可用” 等提示信息。有关座位空余的咨询，我们无法回复，敬请谅解。
• 在预订时，请勾选此框（reCAPTCHA）。完成此操作后，预订流程将继续进行。
  

• 如果您在预订时想反转路线方向，请点击下方按钮。（例如，将“长野→白马”改为“白马→长野”）

  

Regarding Bringing Skis, Snowboards, and Suitcases

For our overnight buses, we generally do not allow large items due to limited luggage space.

However, for the Osaka–Hakuba Express Bus only, we will accommodate skis and snowboards as much as possible.

1. Due to limited storage space, please note that we may not be able to accommodate all passengers' luggage.
2. As a guideline, if you have four or more pieces of luggage (including suitcases and skis), we recommend that you send any items from the fourth piece onward in advance by delivery service or buy an extra seat (at the child fare price) to place your luggage on. Please note that the number of items indicated is for guidance only and does not guarantee that your luggage can be loaded onto the bus. If you are concerned, we recommend sending your luggage in advance or reserving an extra seat for it.
3. As luggage space on the overnight bus is small, large items may be placed in designated areas inside the bus.
4. Loading and unloading of luggage is generally the responsibility of the passenger. (Staff may assist in some cases.)
5. Space is limited, and your luggage may be stacked with other passengers’ items. Please note that we cannot accept responsibility for any damage, staining, or loss.
6. Skis, snowboards, boots, etc. must be packed in a proper cover or bag.
7. Items within the limits below may be brought onboard free of charge.

1. 1. Total weight: 10 kilograms
   2. Total volume: 0.027 cubic meters / 0.3 cubic meters
   3. Length: 1 meter

• 请通过预订页面确认座位的空余情况。如果巴士已满座，页面会显示“×” “无空位” 或 “不可用” 等提示信息。
• 在线预订系统与售票窗口共享座位情况。如果在线预订显示无空位，售票窗口也同样无空位。
• 请自行通过网站查看座位空余情况。有关座位空余的咨询，我们无法回复，敬请谅解。
• 无法回答某个特定日期是否会有空座。请自行关注预订页面。

车上没有洗手间，但我们会在沿途的休息区休息 10分钟。